By Staff Writer
So you’ve just been in a car accident — the shock hits, adrenaline takes over, and suddenly you don’t know if you’re coming or going. Accidents can change lives, but what matters most in that moment is staying calm and focused. Here’s a step-by step guide to help you through it.
1. Check yourself first
Before worrying about anything else, take a breath and quickly check if you’re hurt. Even small injuries can become worse if ignored. If you feel sharp pain or dizziness, stay still and call emergency services immediately. Your safety comes first, always.
2. Look after your passengers
If you’re okay, check on the people in your car. Whether it’s family, friends, or even a colleague catching a lift, they’ll need reassurance. If anyone is hurt, call for an ambulance right away, or ask a bystander to help if you can’t.
3. Check on the other driver
If another vehicle is involved, walk over carefully (if safe to do so) and check on the other driver or passengers. Showing concern can help calm a tense situation. If they need help, make that emergency call for them.
4. Move to safety
Standing in the middle of the road is dangerous. If your car is drivable, pull over to the side to avoid blocking traffic. If not, leave it where it is and get yourself and others to a safe spot nearby. Switch on your hazards.
5. Stay put and signal for help
Don’t leave the scene. While waiting for help, place your hazard triangle or even bright objects behind your car to warn oncoming traffic. It’s a small step that can prevent another crash.
6. Swap details and capture the moment
Exchange names, phone numbers, licence details, and insurance information with the other driver. Snap photos of the scene, number plates, and vehicle damage—it’ll save you headaches later.
7. Report to the police
Even a fender-bender needs a police report. Head to the nearest station or call officers to the scene. Note down what happened, where, and when. This step makes insurance claims smoother.
8. Contact your insurer
If you’re insured, call your provider as soon as possible. Many offer roadside assistance and can guide you on the next steps. The earlier you report, the faster the claims process moves.
9. Get your car fixed
Finally, organise repairs so you can get back on the road. If insured, follow up with your provider. If not, a trusted panel-beater can assess the damage and give you a timeline.
